Privacy Policy

This policy statement provides information on the obligations and policies of (the "Company") under the Hong Kong SAR Personal Data (Privacy) Ordinance - Cap.486 (the "Ordinance").

1. The Company's Corporate Policy

The Company shall endeavour to ensure all collection, storage, transmission and other handling or usage of personal data by the Company shall be done in accordance with the obligations and requirements of the Ordinance.

2. Collection of Personal Data

When you subscribe to be a member of our Company, you may be required to provide us your personal information of which the details are setting out in our Personal Information Collection Statement (PICS). The contents of PICS set out the purpose for such collection, the disclosure, retention and storage of your personal information. The contents of PICS may be changed or updated from time to time. Users are invited to check back periodically. The matters that are not addressed in PICS, this privacy policy shall apply.

When you come to our Site, for the purpose of carrying out the Company's businesses, including sale, provision, administration of the membership services and related products and services, you may be requested to provide personal data such as

  1. (a) Your name; (d) Contact details such as contact name, telephone number or email address
  2. (b) Corresponding and/or billing address;
  3. (c) Account details;
  4. (d) Contact details such as contact name, telephone number or email address

Failure to provide such requested data or information may sometimes defer or prevent us from providing the products or services to you.

The Site may also collect data relating to your online session, the use of which is to provide statistical information so that we can better the services and take necessary actions against any unscrupulous party who places any illegal or unlawful contents on any website through the Company’s web servers. The types of data may include but are not limited to the browser type and version; operating system; the IP address and or domain name; and URLs.

3. Information security is always dedicated in securing the customer's information. We have security system in hardware, software and inter/intranet to secure the information we obtained online.

All transmission of web page data on our website is SSL secured to ensure that the information does not get accessed or invaded by any third parties during the process of transmission.

4. Third Party Websites

This Website may contain links to third party websites. Prudential has no control over the content of such third party websites or the way that the operators of these websites deal with your personal data. You should review the privacy policies applicable to these third party websites to understand the ways in which these third parties may deal with your personal information.

5. Your Right to Access and Retention

You may at any time request access to and correct personal data relating to you in any of our records. You may also ask us to delete you or your personal data from any active mailing or distribution list. To exercise any of your rights, contact us at the address or email below marking your communication "Confidential". In response, we may ask you to provide certain details about yourself so that we can be sure you are the person to whom the data refers. We are required to respond to your requests within 40 days, but we may charge you a reasonable fee for doing so.

Personal data provided by you are retained for as long as the purposes for which such data were collected continue. Data are then destroyed unless their retention is required to satisfy legal, regulatory or accounting requirements or to protect the Corporation's interests.

6. Disclosure of Personal Data

  1. 1. We will not provide, exchange, lease or sell your personal information to other persons, organizations, private corporations or public institutions, unless due to legal or contractual obligations.
  2. 2. The “legal or contractual obligations” in the previous paragraph to share your personal information with a third party include, but are not limited to, the following circumstances:

    1. (1) to cooperate with legal investigation initiated by judicial authorities;
    2. (2) to cooperate with competent authorities in discharge of their duties to investigate or use (such as financial audit carried out by the National Audit Office of the R.O.C. or a certified public accountant);
    3. (3) a good-faith belief that the disclosure of your personal information is required by law;
    4. (4) to determine your identity, to provide contact information or to take legal actions, when necessary, if you as a website visitor violate the service terms of III, or are likely to jeopardize or interfere with the interests of III or result in damages to any person;
    5. (5) to fulfill contractual obligations under outsourcing contracts.

7. Use of Cookies

Your visit to this website may be recorded for analysing the number of visitors to the website and general usage patterns. Some of the information will be gathered through the use of "cookies". "Cookies" are small bits of information that are automatically stored on a user's web browser in his/her computer that can be retrieved by this website. Cookies can make websites more useful by storing information about your preferences on particular websites, thus enabling website owners to provide customised and personalised services or products for users. The information collected by "cookies" is anonymous aggregated research data, and contains no personal information such as name or domain name server address information that will enable anyone to contact you via telephone, email or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, by disabling cookies, you may not be able to take full advantage of our website.

8. Changes to Privacy Policy

We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy on our website. We encourage you to visit frequently to stay informed of our most updated version.

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